At Dear Hospitality, accessible from dearhospitality.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Dear Hospitality and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@dearhospitality.com.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly or use our booking forms, we may receive additional information about you such as:
- Your name, email address, phone number, and company name (optional).
- Your physical address, city, state, and zip code (for coordinating cleaning appointments).
- Service requirements (e.g., square footage of space, number of bedrooms/bathrooms, type of cleaning selected, and any custom instructions).
- Any other information you may choose to provide in the message text boxes.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website.
- Process and schedule your cleaning requests and inquiries.
- Understand and analyze how you use our website to improve user experience.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Send you emails regarding bookings, confirmations, invoices, or service changes.
- Detect, prevent, and address technical issues or fraudulent activities.
3. Cookies and Web Beacons
Like any other website, Dear Hospitality uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
4. How We Protect Your Data
Dear Hospitality implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use encrypted communication channels (SSL/TLS) for data transmission, and our local file systems and databases are secured using standard authorization protocols.
5. Third-Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Dear Hospitality
1123 MD RTE 3 North, Gambrills, MD, 21054
📞 Phone: (202) 929-6393
📧 Email: info@dearhospitality.com